IT that answers in person, in minutes.
Clarence offers in-house IT support, on site in all three cities. Our team has deep experience designing and building IT environments for legal services firms, partnering with Microsoft, Apple Business, Lenovo and ESET for exclusive member discounts. On-site service from $180 per hour.
Not shared coworking internet.
Unlike typical coworking spaces, Clarence provides a dedicated business-grade network built for professional services firms: fast, reliable and secure connectivity, without the risks of shared office internet.
IT support
Office technology setup
IT strategy
A fully integrated solution, on site.
IT infrastructure, secure networking or growing your brand online: our experienced on-site team keeps everything running so you can focus on what matters.
Why is on-site IT support important for your business?
When your business runs online or on an IT platform, you need expertise on hand so technical difficulties don’t affect productivity. Speaking directly, in person, to IT support enables faster solutions.
How much does IT support cost?
It depends on the task and time taken. The base rate is $180 per hour.
What is the average response time?
Our team is based on-site at every Clarence location and responds within minutes of a request.
How do I contact IT support?
Email servicedesk@cpogroup.com.au or raise a support ticket via our helpdesk portal.
Is your helpdesk offshore?
No. The whole Clarence team is located on Clarence premises in Sydney, Melbourne and Brisbane.
I need all new equipment. Can you help?
The Clarence IT team designs, recommends and sources hardware and software to suit your needs, with the benefit of Clarence’s purchasing agreements.
Can my clients use our network?
All Clarence offices have guest wi-fi available, making meetings seamless and easy to run.
Do you have Zoom / Teams meeting rooms?
Our meeting rooms are designed for all video conferencing platforms: Zoom, Microsoft Teams, Google Meet and more.
Can you manage my website for me?
Yes. Our in-house marketing team can design, build and manage your website. See our marketing services.
Is the Clarence network safe and secure?
The Clarence network is a custom-built private network on Tier 1 carrier infrastructure, maintained and updated to keep your data and network safe.
What is the internet speed at Clarence?
Up to 1 Gbps, with custom bandwidth solutions available.
Do you offer rack space to host our own equipment?
Yes. We offer on-site and data centre rack solutions for your business.