A professional Melbourne CBD address, with more behind it than a mailbox. Get mail handling, phone answering, meeting rooms and workspace when you need it, all month-to-month. Clarence has supported lawyers and professional firms since 1993, so your business is represented in a place built for professional practice.
A real team on site Monday to Friday.
Private CBD meeting rooms when you need them.
Coworking and workspace available without taking on an office.
Member events, professional development and business support beyond the address.
Let us be your front-of-house: a dedicated local number, personalised phone answering and call forwarding to any mobile or landline.
You'll select your preferred Melbourne CBD location on the next screen, then confirm your membership and details.
A professional Melbourne CBD address at 385 Bourke Street or 456 Lonsdale Street, for marketing and mail management. Meet your clients in one of our meeting rooms when you need to.
You'll select your preferred Melbourne CBD location on the next screen, then confirm your membership and details.
A complete city presence: all the inclusions of the Virtual Receptionist and Virtual Address memberships, at a discounted cost.
You'll select your preferred Melbourne CBD location on the next screen, then confirm your membership and details.
Our most complete membership: a Melbourne CBD base for your business without the overheads of a traditional office, with coworking access and meeting room hours included.
You'll select your preferred Melbourne CBD location on the next screen, then confirm your membership and details.
*All prices exclude GST. A one-off identity verification fee of $16.50 per individual or $33 per company applies when joining.
Compare memberships and pricing ↓Signing up takes a few minutes online. All virtual addresses need to provide documents for a legally required identity check, as part of the AML/KYC legislation, which takes a bit longer, with a $16.50 fee for an individual, $33 fee for a business payable up front.
Choose the membership that suits your business and sign up online.
On the next screen, select the Melbourne CBD address of your choice, then confirm your membership and add your card details.
We’ll email you a secure link to complete the required identity verification. Allow around 20 minutes and have your ID and, if applicable, company documents ready.
One-off verification fee: $16.50 individual / $33 company.
See what you’ll need →Once your verification is complete and approved, we’ll activate your membership, typically within one business day.
Clarence is required to verify the identity of every new member under the Anti-Money Laundering and Counter-Terrorism Financing Act before a membership can start. It is the same client verification law firms now run, pointed the other way.
Shortly after you sign up, our members portal emails you a secure verification link. The link is valid for 2 business days, so the best time to complete it is straight after signing up, with these ready:
The one-off verification fee is $16.50 for an individual and $33 for a company. You will be prompted for this payment during the check and directed to our compliance partner, Instant Compliance, to pay it.
The check runs through Instant Compliance, our Australian compliance platform, and its identity verification partner Sumsub. Your details are encrypted, checked against government identity records, and used only to complete the verification. Results are instant in most cases. You can read about Instant Compliance’s security and data privacy certifications at instantcompliance.ai/trust.
Questions before you start? Call 1300 310 500 and our team will walk you through it.
$125 | $100 | $195 | $410 | |
|---|---|---|---|---|
| Melbourne CBD address | ✓ | – | ✓ | ✓ |
| Mail handling | ✓ | – | ✓ | ✓ |
| Phone service & local number | – | ✓ | ✓ | ✓ |
| 5 calls answered per day* | – | ✓ | ✓ | ✓ |
| 24/7 voicemail to email | – | ✓ | ✓ | ✓ |
| Call & release phone answering | – | ✓ | ✓ | ✓ |
| Call & announce phone answering^ | – | $90/mo add-on | $90/mo add-on | $90/mo add-on |
| Message taking | – | $3.50/message | $3.50/message | $3.50/message |
| Meeting rooms | From $45/hr | From $45/hr | From $45/hr | 4 hrs / 4 pax per month |
| Coworking# | $60/day | $60/day | $60/day | 40 hours per month |
| Professional development & networking | ✓ | ✓ | ✓ | ✓ |
| Events + partner benefits | ✓ | ✓ | ✓ | ✓ |
| Month-to-month terms | ✓ | ✓ | ✓ | ✓ |
| Business support (marketing, legal etc) | On request | On request | On request | On request |
* Excess calls charged at $3.50 per call · ^ Call diversion charges apply · # Price per person · All prices exclude GST. A one-off identity verification fee of $16.50 per individual or $33 per company applies when joining.
Give your business a professional Melbourne CBD address in the heart of the city, without taking on a permanent office. Choose from 385 Bourke Street or 456 Lonsdale Street.
In the heart of Melbourne CBD, in the centre of the city's commercial precinct. Use 385 Bourke Street as your professional business address, with the Clarence team on site Monday to Friday.
Explore 385 Bourke Street →A professional Melbourne CBD address close to the legal precinct and Melbourne's courts. Use 456 Lonsdale Street as your business address, with meeting rooms and workspace available when you need them.
Explore 456 Lonsdale Street →Tell us which membership suits your business and we'll set you up at the Melbourne CBD address of your choice. Most virtual memberships are active within one business day.
Anything else? Call 1300 310 500 and our team will talk it through.
Are you a lawyer? Explore resources for starting and growing your own practice.
Practising law around a family →Going independent without setting up an office →How lawyers actually solve flexibility →Read Helena’s story →
Virtual offices are designed to grow with you as your business grows. Beyond convenience and flexibility, a virtual office lets you represent your business professionally without the high costs of a full-time office. Whether you need a Virtual Receptionist, Virtual Address or Virtual Office, Clarence has a range of solutions to improve your end-to-end business operations.
Our virtual offices provide a bespoke CBD address and point of contact where all of your correspondence with current and future clients can take place.
A virtual receptionist is the point of call for all your business liaisons. Never miss a call again: personalised phone answering, call forwarding to any mobile or landline, and 24/7 personalised voicemail.
Yes. Access our professional meeting rooms at a reduced rate. Rooms cater to groups of 1–10 people, all equipped with video conferencing, HD screens and modern furniture. Four hours of meeting room access is included with the Virtual Office membership.
Yes, you can port any eligible number you own to Clarence. Porting can take up to four weeks, depending on the carriers involved, the type of number, the country it is based in, and whether all documents in the port order are correct.
Business address and mail services are regulated under the Anti-Money Laundering and Counter-Terrorism Financing Act, so Clarence must verify the identity of every new member before providing services, no exceptions. The check is done online through a secure link sent after you sign up: photo ID and proof of address for each person, plus a current company extract if you are joining as a company. It must be completed within 2 business days of receiving the email, so have the documents ready when you sign up.
It confirms you are who you say you are and that your address is valid, and screens against government sanctions lists and politically exposed persons registers. It is the standard KYC check, run against the same databases banks use. Your details are encrypted, used only to complete the verification, and never used for marketing.
For problems inside the verification itself, such as an upload that will not work or a document not accepted, email support@instantcompliance.ai and their Australian support team will sort it out. For anything else, call Clarence on 1300 310 500.
